Cancellation & Refund Policy

Last Updated: June 6, 2025

At AI3E, we strive to provide high-quality AI-powered subscription services. We understand that things may not always meet expectations, so we offer a fair cancellation and refund policy for our users.

1. Cancellation Policy

  • You may cancel your subscription at any time by contacting our customer support team or through your account dashboard.
  • If you cancel within 15 to 30 days of your initial subscription, you may be eligible for a refund, subject to the conditions outlined below.
  • Cancellations after 30 days of purchase are non-refundable unless a product defect or service failure is established.

2. Refund Policy

  • a. 15–30 Day Cancellation Window
    If you cancel within 15 to 30 days of purchase:
    • A full or partial refund may be issued, depending on your usage and plan type.
    • Refund eligibility is based on the following conditions:
      • Minimal usage of the service (close to zero activity).
      • No violation of our Terms of Use.
      • The refund request must include a valid reason for dissatisfaction.
  • b. Annual Plan Refunds
    If you cancel an annual plan within the first 30 days:
    • You may receive a prorated refund based on the months used, minus any transaction or processing fees.
    • Example:
      Refund = (Annual fee paid - (Monthly fee × Months used)) - Payment gateway fees

3. Refund Process

  • All refund requests must be submitted in writing to our support team.
  • Approved refunds will be processed within 7–10 business days and credited to the original payment method.
  • Payment gateway or transaction charges are non-refundable.

4. Exceptions (No Refunds Applicable)

  • We do not offer refunds under the following cases:
    • Requests made after 30 days from the subscription date.
    • Heavy or excessive usage of the AI3E service within the refund period.
    • Subscription purchased with discounts or promotions unless service is faulty.
    • Violations of our platform's Terms of Service.

5. Changes to This Policy

This policy may be updated from time to time. The version in effect at the time of your subscription will apply.

Contact Us

If you have any questions or want to request a cancellation/refund, contact:

📧 artificialintelligenceee2025@gmail.com